1. Introduction
This draft explains how Swala Technologies Limited may collect, use and protect information when people visit the Swalatech website or submit an enquiry.
2. Information collected
The information collected depends on how you use the website and which features are available.
3. Information you provide
When you contact us, you may provide your name, organisation, business email, phone number, project requirements, budget range, timeline and preferred contact method.
4. Automatically collected technical information
Basic security, analytics and server records may include an IP address, browser type, device category, request time, referring domain and pages requested. The current analytics implementation is first-party and is used to understand website usage without advertising tracking.
5. How information is used
Information may be used to respond to enquiries, provide requested services, maintain website security, improve operations and meet legitimate legal or administrative requirements.
6. Basis for processing
Information is processed when needed to respond to a request, prepare or perform an agreement, support legitimate operations, protect the website, or meet an applicable legal obligation.
8. How information is stored
Information may be stored by approved service providers used to operate communications, hosting and business systems. No specific storage country is promised unless confirmed in writing.
9. Data retention
Information should be retained only for as long as reasonably required for the relevant enquiry, relationship, security need or legal obligation, then deleted or anonymised where appropriate.
10. Third-party service providers
Swalatech may use carefully selected providers for hosting, communications and business operations. Providers should receive only the information reasonably needed to perform their role.
11. Information security
Reasonable administrative and technical safeguards are used to reduce risk. No internet service can guarantee absolute security.
12. International transfers
Some providers may process information across borders. Where applicable, Swalatech should use appropriate contractual and operational safeguards.
13. Your rights
Depending on applicable law, you may be able to ask for access, correction, deletion, restriction or objection regarding your personal information. Contact us to make a request.
14. Children's privacy
This website is intended for business and professional audiences and is not designed to knowingly collect personal information from children.
15. Changes to this policy
This draft may be updated when website features, service providers or legal requirements change. The last-updated date will be revised accordingly.
16. Contact information
Swala Technologies Limited, Tanzania
Email: hello@swalatech.com
Phone: +255 743 009 636